Refunds & Return Policy
Last updated July 21, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at care@oosh.in to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The item along with its Invoice, and mail your return to the following address:
GI-6, 2nd Floor Lawrence Road Industrial Area
Attn: Returns
RMA #
GI-6, 2nd Floor Lawrence Road Industrial Area
Delhi, Delhi 110035
India
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS
The following items cannot be returned or exchanged:
● Damaged Items
● Consumed Items
● Items without any Order ID
● Items without their original packaging
For products received in damaged condition, kindly send us an image of the parcel along with the Invoice Number . We shall revert to you within 2 days and initiate a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
011-40392625